Solutions / CRM & ERP

Custom CRM and ERP systems for businesses that have outgrown spreadsheets.

Your customers, suppliers, stock, orders, and finances are connected in real life. We build CRM and ERP-style systems that connect them in software too, scoped to the modules your operation actually needs.

Is this you?

Signs it is time for a connected business system

If several of these sound familiar, the problem is usually the workflow between tools, not a missing feature in one of them.

  • Customer information is spread across WhatsApp, email, and spreadsheets.
  • Sales, stock, and accounts each keep their own version of the truth.
  • Ready-made CRM or ERP software forces workarounds for your process.
  • Approvals and handoffs happen in messages instead of a system.
  • Owners cannot see the state of the business without asking around.

What we build

Modules we build into CRM and ERP-style systems

Every project is scoped to the modules your operation needs. We start with the workflow that matters most and build from there.

  • Customer records and history

    Contacts, accounts, interactions, orders, and balances in one customer view.

  • Suppliers and purchasing

    Supplier records, purchases, and payables connected to what you receive.

  • Inventory and orders

    Stock, orders, and fulfilment status linked to the customer and supplier sides.

  • Invoicing and ledgers

    Invoices, estimates, expenses, and customer and supplier ledgers.

  • Roles and approvals

    Permissions, approval steps, and a record of who changed what.

  • Dashboards and reports

    The operational numbers your team needs, without rebuilding reports from exports.

We connect the system to the tools you keep, such as your store, accounting software, or messaging, where their APIs and your permissions allow. Each connection is confirmed during discovery.

Related work

All case studies
Recreated interface · sample data

Delivered client work

StockFlow

Inventory & operations management

Purchasing, inventory, sales, and ledgers connected around a real retail workflow.

Read the case study: StockFlow
Recreated interface · sample data

Delivered client work

FaceAttend

Facial attendance & school management

Timetable-led facial attendance connected to the wider school operation.

Read the case study: FaceAttend

How a project runs

Business first. Then the system.

A new system should not become a digital copy of a broken process. We understand the work first, agree the scope in writing, and build in stages you can see.

  1. Discovery

    We walk through how the work happens today, who is involved, and where time or information is lost.

    You receiveWorkflow map and a list of the problems worth solving

  2. Scope and design

    We agree what the system will and will not do, the integrations it needs, and how people will use it.

    You receiveWritten scope, architecture outline, and screen flows

  3. Build and test

    We build in short stages and test the workflows that matter, so you see working software early.

    You receiveWorking releases in a staging environment

  4. Launch and support

    We move to production deliberately, hand over what your team needs, and stay available for improvements.

    You receiveProduction release, handover notes, and an agreed support plan

Questions

Questions we are often asked about this.

If your question is not here, ask it on the first call.

Custom CRM or an off-the-shelf CRM?

If a ready-made CRM fits your sales process and your team will use it, that is usually the faster choice. A custom system makes sense when customer records must connect closely with stock, orders, ledgers, or industry-specific workflows that packaged tools handle poorly.

Do you build full ERP systems?

We build ERP-style modules around the parts of the business that need connecting, such as purchasing, inventory, sales, invoicing, and reporting. Modules are scoped to your operation rather than replacing every system at once.

Can it include AI features?

Where they add practical value, such as summarising customer history, drafting replies for review, or extracting data from documents. AI is optional, and people stay in control of decisions that need judgment.

Can we start small?

Yes. A focused first module, such as customer records with order history, can go live first, with further modules added in stages.

Tell us how the work happens today.

A walkthrough of your current process is enough to start. We will tell you honestly whether custom software is the right answer.

Book a Free Discovery Call

Free first call. No technical brief needed.